Logo FoxClaw: The Vanguard Circle
 

Customer Service

Welcome to FoxClaw.de. If you visit or shop at our website, you accept these conditions as listed below. Please examine them carefully.

"FoxClaw's: The Vanguard Circle" is an independent reseller of branded products and is not affiliated with the owners of those brands. FoxClaw.de is not responsible for compliance by purchasers with laws governing the importation of branded products into other countries. FoxClaw.de disclaims any liability arising from the resale of branded products by purchasers in countries where such resale is prohibited by applicable trademark laws.

Privacy & Security Notice

Please review our Privacy Policy, which also governs your visit to FoxClaw.de, to understand our practices.

Copyright

All content on this site, such as text, graphics, logos, button icons, images, audio clips, digital clips, digital downloads, data compilations, and software, is property of FoxClaw.de and protected by international copyright laws.

Copyright Problems

FoxClaw.de respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please visit our Contact Us page.

License & Web Site Access

FoxClaw.de grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of FoxClaw.de. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of FoxClaw.de. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of FoxClaw.de's website and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing FoxClaw.de's name or trademarks without the express written consent of FoxClaw.de. Any unauthorized use terminates the permission or license granted by FoxClaw.de. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of FoxClaw.de or additions like FoxClaw.de/Shop as long as the link does not portray FoxClaw.de, its products or its services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any FoxClaw logo, "FoxClaw's: The Vanguard Circle" logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

By using this site, you take responsibility for the safety of your password and using it on our Web site. You agree to take responsibility for any activity that takes place under your account or password. FoxClaw.de does sell products useable by children, but its does not sell to children. It will sell to adults who buy on behalf of children. If you are under 18, you may only use our Web site with the consent and overview of a parent or guardian. FoxClaw.de reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Articles, Reviews, Comments, E-mail & Other Web site Content

Visitors to our Web site may post reviews, comments, and other content; send e-mail; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on the intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead our other visitors. FoxClaw.de reserves the right (but not the obligation) to remove or edit such content, for that or any other reason as we see fit, but does not regularly review all posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant FoxClaw.de a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant FoxClaw.de the right to use the name that you submit in connection with such content, if we so choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify FoxClaw.de for all claims resulting from content you supply. FoxClaw.de has the right but not the obligation to monitor and edit or remove any activity or content. FoxClaw.de takes no responsibility and assumes no liability for any content posted by you or any third party.

Links

FoxClaw.de may provide links to other Web sites. We do not guarantee anything relating to these Web sites, including their fitness for any particular purpose, nor guarantee their offerings, their honesty or their content.

Risk Of Loss

All product purchased from FoxClaw.de is made based on our contracts with our shippers. This means that the risk of loss and title pass to you when the product is accepted by the shipping carrier.

Force Majeure

Neither party shall be liable for any failure or delay in performance under this Agreement (other than for delay in the payment of money due and payable hereunder) to the extent said failures or delays are proximately caused by causes beyond that party's reasonable control and occurring without its fault or negligence, including, without limitation, failure of suppliers, subcontractors, and carriers, acts of civil or military authorities, national emergencies, fire, flood, acts of God, insurrection, and war, provided the party involving this Section immediately provides notice thereof to the other and does everything reasonably possible to resume its performance thereunder. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.

Disclaimer of Warranties and Limitation of Liability

This site is provided by FoxClaw.de on an "as is" and "as available" basis. FoxClaw.de makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, FoxClaw.de disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. FoxClaw.de does not warrant that this site, its servers, or e-mail sent from FoxClaw.de are free of viruses or other harmful components. FoxClaw.de will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitation on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Product Descriptions

FoxClaw.de attempts to be as accurate as possible. However, FoxClaw.de does not warrant that products descriptions, quantities in stock, prices or other content of this site is accurate, complete, reliable, current or error-free. If a product is offered by FoxClaw.de and is not as described by the site, your sole remedy is to return it in used condition.

Order Placements

Placing an order does not enter into a contract with FoxClaw.de until the order is accepted. FoxClaw.de may choose to refuse the order, based on lack of inventory, pricing errors, or concerns about payment.

Returns Policy

We allow returns on all products purchased on our website, to be returned within 30 days, except as follows:

Any product may be returned within 30 days of the shipment date for a full refund as long as it is returned in the same condition as it was received.

We pay for the return shipping if we made an error, you pay if you ordered the wrong item or simply are returning a no longer wanted item.

The refund will be issued within 3-7 business days of the return of the product.

If the product is received back in altered condition (e.g. a sealed board game opened, a booster pack opened, a crease on a near-mint roleplaying book etc.), then it will be treated as a sale to us of a used item, not as a return, and your credit will depend on what we would normally pay for that used product (if any).

If you have purchased a factory sealed item that is missing pieces, parts, instructions, etc., please let us know and we will contact the manufacturer to obtain replacement pieces.

To do your return, please contact us. We will then give instructions.

Prices

Price information published in catalogues, bulletins, price lists or on this site is not a definite quotation or offer to sell. All prices are listed in € EURO. FoxClaw.de cannot confirm the price of an item until you order.

Custom Duties

When an order is shipped to you per your instructions, it is possible that the government of the country you requested the order shipped to, may charge fees, custom duties or other taxes on these goods. The entire responsibility of such fees, duties or taxes is the responsibility of the buyer. If we, the shipper, are charged any such fees, we will charge you, in turn, for those fees. This applies even if you, the buyer, choose not to accept the shipment.

Returned Orders

If an order is returned to us, due to our failure to put an accurate address, because we have instructed you to refuse this order, because we have shipped the wrong items, or because we asked the shipping company to return the order, then our company is entirely responsible for the shipping charges, both to and from you, the buyer. Otherwise, the shipping costs, both to and from, are your responsibility and any charges made to us will, in turn, be charged to you.

Our Address:

Patrick Andrade
Kleiner Oldekamp 3A
26789 Leer
Germany